Communications & Content Governance Specialist III

Job Summary:

The Communications & Content Governance Specialist III is responsible for creating and managing core CareSource messaging, narratives and content that complies with company policies, brand standards, and applicable regulatory requirements.

Essential Functions:

• Develop and maintain a wide variety of communications content, including key messaging documents, thought leadership, health communications, FAQs, video and multimedia content, high-impact external communication materials, and internal resources such as leadership briefings and campaign reports.
• Coordinate, monitor and track external speaking opportunities and thought leadership commitments, materials and briefings across the organization.
• Assist in the creation and maintenance of a suite of corporate materials, including core slides, fact sheets, and other communications assets.
• Partner with business and marketing teams, as well as outside agencies, to support marketing and/or communications campaigns.
• Coordinate with internal teams to leverage content and campaigns across internal platforms, including the company intranet, employee newsletters, and other relevant channels.
• Collaborate cross-functionally to manage programs, evaluate effectiveness, and communicate campaign results.
• Identify opportunities for process improvements and assist with special projects, as assigned.
• Perform any other job related duties as requested.

Education and Experience:

• Bachelor's degree in Marketing, Journalism, Advertising/Public Relations, or a related field required
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years of communications experience in corporate, product, or executive communications required
• Health care communications experience preferred

Competencies, Knowledge and Skills:

• Excellent attention to detail to deliver compliant, error-free content
• Excellent writing, editing, communication, and presentation skills
• Well-versed in multi-media communications platforms
• Collaborative partner with keen ability to effectively listen, distill information, think creatively, and deliver communications that drive results
• Superior written and verbal communication skills, with the ability to craft compelling messages and narratives
• Strong ability to collaborate with internal and external partners, including business and marketing teams, agencies, and consultants
• Excellent organizational and project management skills to oversee multiple initiatives and ensure timely execution
• Knowledge of state and federal communications requirements to ensure content meets all legal standards
• Intermediate to advanced proficiency in Microsoft Office, including Word, Excel and PowerPoint
• Ability to think critically and creatively problem solve
• Ability to work within tight timeframes and meet strict deadlines
• Ability to work independently

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation Range:

$62,700.00 - $100,400.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

 

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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