Support Staff-Risk Management Clerk

Job description

The Risk Management Clerk provides administrative and customer support for the School District of Osceola County’s Risk Management and Employee Benefits department. This position serves as a key point of contact for employees, retirees, vendors, and the public by responding to inquiries, answering phones, managing correspondence, and assisting with general benefits and risk management-related questions. Responsibilities include maintaining and scanning confidential records, processing premium payments and employee terminations, supporting qualifying event enrollments, managing shared mailbox communications, distributing mail, and preparing documents and reports. The role requires strong organizational skills, attention to detail, customer service expertise, and the ability to handle sensitive information in compliance with privacy regulations such as HIPAA. Working independently within established procedures, the Risk Management Clerk supports departmental operations, ensures accurate recordkeeping, and contributes to the efficient delivery of employee benefits and risk management services throughout the district.

Required qualifications, skills and experience

High School Diploma or GED.
Typing Test (35wpm)
Minimum of two (2) years related work experience and/or educational experience.

Minimum salary / rate

$31,578