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Posted July 15, 2026

Compliance Investigator

Division of Surveillance North
New York, NY Full Time
Reference: DivisionofSurveillanceNorth876515300

This position is located in the Office of Import Surveillance. The Office is responsible for identifying and screening foreign made products being imported into the U.S. to insure they meet mandatory safety standards and regulations, educate industry regarding mandatory standards and certain safety-related voluntary standards, and follow up with importers and distributors to determine whether a product recall is warranted.

This position does not have a mandatory education requirement.

There is no substitution for specialized experience at this grade level.

This position is on the front-line at U.S. ports with other federal agencies playing a crucial role in protecting America's families from unsafe consumer products. The Office is primarily comprised of Compliance Investigators who spend a substantial amount of their time at port locations across the country.

Duties include:

  • On-site import surveillance;
  • Conducting follow-up investigation of importing firms to determine the extent and magnitude of a firm's importation of hazardous products;
  • Serving in a multi-faceted investigative role which includes on-site import surveillance; conducting follow-up investigation of importing firms to determine the extent and magnitude of a firm's importation of hazardous products;
  • Working to enhance CPSC's relationship with local port officials, brokers, and industry by providing expert advice and training regarding CPSC regulations and enforcement issues; and
  • Managing individual case investigation and personally conduct nationwide investigations involving suspect importers, based on information developed at the local ports.

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Qualifying specialized experience must demonstrate the following: Knowledge of trade community practices and import requirements and the particular skills and abilities to successfully conduct complex investigations, including but not limited to collecting, organizing and analyzing data, writing reports and conducting oral presentations.

Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Applicants must meet the qualifications for this position by the closing date of this announcement.

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