Financial Aid Coordinator/ Loan Processing & OBBBA Compliance

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Job Posting Title:

Financial Aid Coordinator/ Loan Processing & OBBBA Compliance

Position Type:

Professional / Unclassified

Department:

LSUAM AA - EM - Rec - FAS - FA - Operations (Brandi Jones Martin (00003169))

Work Location:

1138 Ruffin G. Pleasant Hall

Pay Grade:

Professional

   

Job Description:

The Financial Aid Coordinator of Loan Processing & One Big Beautiful Bill Act (OBBBA) Compliance within Louisiana State University’s Office of Financial Aid & Scholars will play a key collaborative role in advancing the university and meeting the student access objectives. The individual, with general oversight from the Senior Assistant Director of Financial Aid, is responsible for administering, monitoring, and supporting federal student loan processes associated with OBBBA related regulatory and operational requirements. This position ensures accurate loan origination, reconciliation, compliance, and student support while serving as a key source for implementing and maintaining new loan processes. Responsibilities include managing Schedule of Reductions (SOR), resolving loan rejects and discrepancies in the Common Origination and Disbursement (COD) system related to Workday integration and processing issues, and supporting additional OBBBA related financial aid initiatives and compliance requirements.

Loan Processing & Administration (20%)

• Process federal student loan records in accordance with institutional policies and federal regulations.
• Review, originate, adjust, and reconcile loan awards and disbursements.
• Monitor loan processing workflows to ensure timely and accurate delivery of aid.
• Assist with implementation and ongoing management of new loan programs and requirements resulting from OBBBA.

 

Schedule of Reductions (SOR) Management (20%)

• Review and process Schedule of Reductions (SOR) transactions.
• Ensure reductions are accurately reflected in institutional and federal systems.
• Investigate and resolve discrepancies affecting loan balances and student accounts.
• Maintain documentation and audit trails for all SOR-related activity.

 

Common Origination and Disbursement (COD) & Workday Exception Resolution (20%)

• Monitor and resolve loan rejects, warnings, and edit failures in COD.
• Research and correct data discrepancies between Workday and COD.
• Coordinate with Information Technology, Student Accounts, and Financial Aid staff to resolve system integration issues.
• Track recurring errors and recommend process improvements to reduce future rejects.

 

Reporting & Process Improvement (20%)

• Generate and analyze reports related to loan processing, COD rejects, SOR activity, and compliance metrics.
• Identify trends and recommend corrective actions to improve operational efficiency.
• Participate in testing, validation, and implementation of Workday updates and financial aid system enhancements.
• Assist with development and documentation of standard operating procedures.

 

Student & Campus Support (10%)

• Accurately interpret and communicate financial aid policies, eligibility requirements, and procedures to ensure students and families fully understand their options and responsibilities.

• Deliver timely, responsive, student-centered service by addressing concerns efficiently and professionally.

• Develop communications related to new loan processes and regulatory changes.

 

Special projects as assigned (10%)

• Including, but not limited to assigned committees and outreach projects. 

• Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events.

 

Required Qualifications:

• Bachelor’s Degree
• LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

• Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.

Our ideal candidate possesses the following qualities:

• Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills

• Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.

• Knowledge of federal financial aid regulations and compliance requirements.

• Ability to interpret regulatory guidance and translate requirements into operational procedures.

• Strong attention to detail and data accuracy.

• Ability to work collaboratively across departments.

• Demonstrated customer service skills when working with students and families.

• Ability to maintain confidentiality and handle sensitive information appropriately.

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

 

Additional Job Description:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.
To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references.
Please provide resume and transcripts, if applicable. For questions or concerns regarding the status of your application or salary ranges, please contact Brandi Martin at [email protected].

Skills Needed:

Active Listening, Communication, Confidentiality, Critical Thinking, Customer-Focused, Decision Making, Policy Knowledge, Time Management

   

Preferred Skills:

   

Posting Date:

August 19, 2026

Closing Date (Open Until Filled if No Date Specified):

December 17, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer.

   

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

   

HCM Contact Information: